You can set up two factor authentication (2FA) on your PaySauce account by following these steps. We recommend enabling 2FA to ensure an additional layer of protection on your PaySauce account.
The starting point to navigate to your account settings depends on your account type, but is up in the top right corner when you are on the web no matter which account type you have.
Set up 2FA on the web
Once logged in, navigate to your Account profile in the top right corner, either by clicking on the profile icon or selecting 'Account Settings' from the account menu in the top right of your screen. The option presented to you is determined by your account type.
Select 'Authentication' from the menu.
Select 'Enable 2FA'.
Follow the on screen instructions to set up your authentication method. You can either use an authentication app or text message.
If you are using an authenticator app, open your app of choice and scan the QR code to add a new account.
If you want to choose 2FA by text message, select 'choose another option'.
After clicking 'next' you will be prompted to enter your verification code from your selected authentication method.
It is extremely important that you securely save your recovery codes in the next step.
Recovery codes are used to access your account in the event you cannot receive two-factor authentication codes. When you verify your 2FA for the first time, you will be presented with some recovery codes.
You can download or copy them to a secure place in the event that your 2FA verification option is not available - for example, if you change your phone number or lose access to the authenticator app.
If you did not save them, you can generate new recovery codes from the authentication settings. You must be logged in to do this.
2FA is now enabled! You will return to the authentication settings screen.
Set up 2FA on mobile
Open the PaySauce app and tap on the 'Account' icon.
Tap 'Security', then toggle on 2FA.
Follow the instructions to complete your set up using your selected authentication method.
Disable 2FA
Go to your account settings, select 'authentication' and then choose 'disable 2FA'.
Change your 2FA method
If you want to change your authentication method, disable your current 2FA set up and repeat the set up process. Select your preferred method during the 2FA set up.