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Managing user accounts in your bureau

How to set up or remove accounts for other users in your bureau

Jessica McLean avatar
Written by Jessica McLean
Updated over a week ago

Create new users

If you have a bureau (partner) account, you can create additional bureau accounts for other people in your company. They'll have the same level of access as you, with unrestricted access to all companies registered to your bureau.

If you need to create an account with restricted permissions, please contact PaySauce Support.

To create a new bureau user:

  1. Log into PaySauce using your bureau account details.

  2. Select the Accounts tab.

  3. Select User on the menu. The current list of bureau accounts will appear in the Accounts pane.

  4. Click the + symbol on the right hand side to add a new bureau user account.

  5. Enter the email address for the new user and select the Role, Bureau name, and then click the Send Email option.

  6. Click the OK button. This will immediately send an email to the new user, giving them details about logging into the bureau.

They’ll be supplied with an automatically generated password which can be changed once they’ve logged in.

Remove users from your bureau

If people leave your company or no longer need to access payrolls in PaySauce, you need to ensure that you disable their user accounts.

To disable a user account in your bureau:

  1. Log into PaySauce using your bureau account details.

  2. Select the Accounts tab.

  3. Select User on the menu. The current list of bureau accounts will appear in the Accounts pane.

  4. Click on the email address of the user you wish to remove.

  5. Check the 'disabled' box.

  6. Click OK.

The user account will be disabled and no longer able to log in using this email.

Keeping PaySauce contacts up to date

If there are changes to your bureau that change how you want PaySauce to contact you, please drop us a line using [email protected].

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